Instagram

Connect your Instagram account to schedule posts, reply to DMs, and track your performance.

Before You Start

You'll need:

• An Instagram Business or Creator account (personal accounts won't work)
• A Facebook Page linked to your Instagram
• Admin access to that Facebook Page

Don't have a Business account? You can switch in Instagram Settings > Account > Switch to Professional Account.

Connecting Instagram

1. Go to Settings > Workspace (or use the onboarding flow)
2. Click Connect Instagram
3. Sign in to Facebook
4. Select the Facebook Page linked to your Instagram
5. Allow the permissions
6. Done! Your Instagram is now connected.

What You Can Do

Posting

• Feed posts (photos and carousels)
• Stories
• Reels
• Schedule everything in advance

Engagement

• Reply to DMs in your inbox
• Respond to comments
• See who mentioned you
• Track story mentions

Analytics

• See how your posts perform
• Track follower growth
• Monitor engagement rates

Photo & Video Specs

Feed Posts

• Best formats: JPG or PNG
• Square (1:1), Portrait (4:5), or Landscape (1.91:1)
• Up to 10 images in a carousel
• Captions up to 2,200 characters
• Up to 30 hashtags

Stories

• Vertical format (9:16)
• Videos up to 60 seconds

Reels

• Vertical format (9:16)
• Up to 90 seconds
• MP4 or MOV files

Troubleshooting

Can't connect?

• Make sure Instagram is a Business or Creator account
• Check it's linked to a Facebook Page
• Verify you have admin access to the Facebook Page
• Try disconnecting and reconnecting

Posts failing?

• Check your image/video meets the specs above
• Look for any content policy warnings
• Make sure your account is still connected

DMs not showing in inbox?

• Did you grant messaging permissions during setup?
• Check your Instagram privacy settings
• Try reconnecting the account