X
OmniSocials publishes posts and threads to X (formerly Twitter) through X's official API. X charges for API posts that contain a link, so those posts use credits. This article explains what you can publish, how to connect your account and how credits work.
What you can publish
| Format | Details |
|---|---|
| Post | Text, up to 4 images, or one video |
| Thread | Several posts that reply to each other, each with its own text and media |
Direct messages on X can also come into your Social Inbox. This is optional and uses credits: 1 credit for each message you receive and 2 credits for each reply you send.
Requirements
- An X account. With X Premium or Premium+, you can post up to 25,000 characters instead of 280.
- The Manage Social Channels permission in your OmniSocials workspace.
Each workspace connects one X account.
Connect X
- Click the workspace name at the top of the sidebar, then click the + button (Add channel).
- Find the X card and click Connect.
- Sign in to X and authorize OmniSocials.
The X sign-in can get stuck in a loop. If that happens:
- Open x.com in another tab and sign in there first.
- Use your X password, not "Sign in with Google".
- Come back to OmniSocials and click Connect again.
To connect a different X account than the one signed in on x.com, sign out there first or use a private browser window.
When your account has X Premium, the X card shows a Premium badge.
X options in the editor
Click the X icon in the channel bar to see and edit the X version of your post. Type @ in the X editor to mention an account.
- Threads: click Add post below in the toolbar to add a post to the thread. When your text is longer than 280 characters, click Split into thread to split it into several posts.
- Alt text: click ALT on an image to describe it. X shows alt text on images, not on videos.
The X tab of the options panel at the bottom of the editor has these settings:
| Setting | What it does |
|---|---|
| Who can reply | Everyone, People you follow or Only people you mention |
| Paid partnership | Shows that the post promotes a brand or business |
| Made with AI | Marks the post as containing synthetic content |
Credits for posts with links
X charges extra for API posts that contain a link, and OmniSocials passes that fee on as credits, at cost.
- A post with a link that starts with http:// or https:// uses 20 credits.
- In a thread, every post in the thread that contains such a link uses 20 credits.
- Posts without a link are free. A link written without http:// or https://, such as brand.com, is also free.
- Credits are only deducted once the post publishes.
The editor tells you how many credits a post will use before you schedule it. If your organization doesn't have enough credits, the X post fails. Buy more under Settings > Billing > Credits.
Limits
| Limit | |
|---|---|
| Text | 280 characters per post, or 25,000 with X Premium. Every link counts as 23 characters, and emoji and some symbols count as 2. |
| Media in a post | Up to 4 images, or one video. Not both in the same post. |
| Image files | JPEG, PNG or WebP, up to 5 MB |
| Video | Up to 140 seconds and 512 MB. X Premium accounts can post longer and larger videos. |
On X, a post needs text, media or both.
Troubleshooting
The sign-in loops or ends on your X timeline. Sign in on x.com in another tab with your X password, then click Connect again.
The card says Connection expired. Click Reconnect and sign in to X again.
You upgraded to X Premium, but the limit is still 280 characters. OmniSocials reads your X plan when you connect. Reconnect X with the refresh icon on its card.
The editor says there aren't enough credits for this X link post. Buy credits under Settings > Billing > Credits, or remove the link.